All orders must be prepaid (check or major credit card).
We use a sophisticated form of address verification for all credit transactions to protect both of us against fraud. We are happy to arrange all manner of off-line payments (like money orders & bank checks, personal checks, etc.) with you. Just call 312-585-7484 to arrange alternate payment methods. We pursue all attempts at intentional credit card fraud, and ignore any concept of confidentiality when dealing with fraudulent transactions.
We do not generally backorder items we are unable to ship at the time you order. You will need to reorder any item we do not have in stock at the time of your order. We charge only for the items we ship. If you have prepaid by check or moneyorder we will refund the amount we are unable to ship. We will make every effort to notify you when a product again becomes available, although it is probably best to check with us after a few weeks.
Returns & Refunds
We do not accept any returns, for any reason, without prior notification and authorization. Any claims for shortage or defective merchandise must be made within seven days of when you receive your order. No returns of any kind accepted after 30 days. All returns are subject to inspection and my have a restock charge added to any refund or credit. Any and all refunds will be only for acceptable returns. We will notify you or any unacceptable returns upon arrivial. Any refunds will be less original freight charges. Credit card refunds will be made after 33 day from the time the credit card was originally charged.
Nothing is Forever
All prices, products, product designs, specifications, packaging, terms, availability and all other conditions are subject to change without notice.
It is our intention to ship your order within 48 hours and we make every effort to do so. Unless otherwise requested, domestic orders go USPS and international orders also by USPS. We charge for shipping according to the sale total. We reserve the right to charge an additional handling fee on bulky or unusual packages.