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Copyright © 1994-2010 RaceChex - all rights reserved. This document and the information provided herein is copyright material. No part of this document may be duplicated or reproduced in any form whatsoever without the written consent of the publisher, CHEXSOURCE. Trademarks RaceChex, CHEXSOURCE and CHEXeXpress are trademarks of CHEXSOURCE and may be registered in some jurisdictions. Disclaimer and Other Small Print All prices, products, product designs, specifications, packaging, terms, availability and all other conditions are subject to change without notice. Terms All orders must be prepaid (check or major credit card), or C.O.D. We reserve the right to refuse any order at any time for any reason.
Privacy Policy We consider ALL information about our customers to be HIGHLY confidential. Under NO circumstances would we ever expose ANY of your personal information, financial information (e.g., credit card number) or even your e-mail address. We take great pains to see to it that none of this information is vulnerable technically or personally. NO information about our customers is ever rented, loaned, or sold to any third party. We send you an e-mail to acknowledge your orders with us because it seems rude not to do so. Also, we occasionally send out a news or sale e-mail which you can permanently cancel at any time. We do NOT share, sell, rent or trade your e-mail address with anyone. Furthermore, we believe that our customers have a right to know what information we might collect about them -- and why. We are pleased to personally address any privacy questions or concerns with any of our customers - at any time. We Will Not Call You - Unless We Really Have To We will not call you except when it is directly in connection with an active order you have placed with us. Telemarketing isn't something we like personally and something we don't think you would like from us, so we don't do it - ever Yes, We Use Cookies. But they're Small Ones Cookies must be enabled on your browser to shop at our site. We use cookies for one reason only; to ensure the functionality of our shopping cart. Our cookies DO NOT extract any private or personal information FROM your computer. Our cookies (one on the checkout secure site and one on the catalog part) assign a unique and arbitrary ID so that what you order isn't lost throughout the shopping and checkout process, or confused with Donald Trump's shopping cart if he happens to be shopping at the same time as you. Also, our cookies are designed to allow you to go off the site, then come back on at a later time and have your incomplete order still there. You should know that our cookies will temporally store the shipping name and address on our SECURE server (not accessible by any public means) and do hang-out on your computer for a while, but are programed to expire if not re-used. If you are uncomfortable with this you can always delete us from your browser's cookie file. Internet computer Cookies seem to have gained a negative reputation. However, they are sometimes necessary. If used responsibly they are unobtrusive and beneficial. We use our two cookies responsibly. In no way do our cookies compromise any private or personal information from you or your computer.  SecurityOur Secure Server is set up to automatically use the highest level of encryption that your browser (like Internet Explorer, Netscape, etc.) can legally handle. We do not use third-party credit card processing services or third-party computer providers for secure web transactions. Your personal transactions begin and end on our secure servers. We manually process all credit transactions off-line for your protection and ours. You Have a Right to Complain If you believe we have violated your trust -- for any reason, at any time, in any manner -- we will respond immediately. We pledge to resolve any problem to your satisfaction. We are committed to your personal satisfaction with each and every purchase you make from us; but we "can't fix what we don't know is broken" and sincerely appreciate the rare opportunity to hear that we should have worked harder for your business. Contacting Us Our mailing address and principal place of business is:
Credit where Credit's Due We developed this site using MERCHANT ORDER FORM (mof) for the shopping cart functions. This is a commercially available, you-own-it program available from the developer directly at MerchantOrderForm.com or at MerchantPal.com. We are extremely pleased with, not only the product itself, but the help and support they have given and continue to give us with this project. We would strongly urge you to consider MOF as your shopping cart choice should you be interested. Additionally, we use HOSTWAY as our web host and would also highly recommend them. Their tech support is great and they offer many services. Contact them at Hostway.com. Copyright © 1999-2009 RaceChex. All rights reserved. RaceChex is a cool, little division of CHEXSOURCE. Confused? Yeah, so are we sometimes!
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